- What policy and regulatory requirements related to competence has your team identified and how has it interpreted them for its use?
- How has your team ensured that its staff, both individually and as a whole, have the competence necessary to conduct its activities?
- How does your team monitor changes to its business activities to ensure that it becomes aware of the need for new competences?
- Where are details of the above recorded?
- Where are details of training completed / outstanding recorded for each individual?
- Who is responsible for ensuring that only qualified staff carry out particular activities?
- How are training deficiencies tracked until addressed?
- Where are details of the above recorded?
- How has the team assured itself that its competence management processes are adequate and effective and where are the results recorded?